Case Studies

Problems, strategies, and measured results.

Nine engagements across nine industries — each following the same arc: understand the buyer, fix the system, measure to revenue.

Manufacturing · B2B

Industrial equipment maker turns dealer enquiries into a pipeline

Problem
A precision components manufacturer relied on trade shows and word of mouth. Enquiries were unpredictable and sales had no visibility on the next order.
Strategy
Positioned around lead time and certification — what buyers actually compare — and built search-led demand capture on Google and Microsoft Ads.
Execution
High-intent search, LinkedIn retargeting for procurement, a CRM pipeline with lead scoring, and quote-request pages built for engineers.

11.2× ROAS on the flagship campaign and a quoting pipeline sales now plans production around.

Healthcare

Multi-location clinic fills its calendar without discounting

Problem
Bookings depended on referrals. A previous agency's campaigns generated calls, but mostly price shoppers who never showed.
Strategy
Shifted targeting from symptom keywords to treatment-decision keywords and rebuilt the offer around consultation quality.
Execution
Google Search with call tracking, per-branch location extensions, WhatsApp booking automation, and reminder workflows.

Cost per booked appointment down 47% and show-up rate up by a third in one quarter.

Education

Training institute doubles qualified admissions enquiries

Problem
An education brand spent heavily on Meta but counsellors said the leads never answered the phone.
Strategy
Introduced lead scoring and qualification at the form level — fewer, better leads — aligned to intake deadlines.
Execution
Meta lead-gen with qualifying forms, Google Search for course demand, CRM automation routing hot leads within five minutes.

2.8× more marketing-qualified leads at a 38% lower cost per enrolment conversation.

SaaS · B2B

SaaS platform moves from founder-led sales to inbound demos

Problem
A workflow SaaS had product-market fit, but every demo was hand-won by the founder on LinkedIn.
Strategy
Built a demand engine around the problem the product kills — manual reporting — rather than the feature list.
Execution
LinkedIn thought-leader ads, Google Search on category terms, a demo landing page, and HubSpot trial-nurture workflows.

Inbound demos grew from a handful a month to a consistent weekly pipeline at a sustainable CAC.

Construction

Commercial contractor wins larger tenders with a credibility engine

Problem
A contracting firm lost commercial tenders to better-presented competitors despite stronger delivery records.
Strategy
Treated the website and case documentation as sales infrastructure procurement teams could verify before shortlisting.
Execution
New project-portfolio website, downloadable capability statements, LinkedIn campaigns to developers, and tender-stage remarketing.

Shortlist rate on submitted tenders improved measurably within two quarters.

Fashion · D2C

Fashion label escapes the discount spiral

Problem
A D2C fashion brand was profitable only during sales. Full-price sell-through was weak and repeat rates falling.
Strategy
Rebuilt the journey around collection storytelling and post-purchase flows instead of permanent promotions.
Execution
Meta catalog by margin, TikTok creative testing, Klaviyo repeat-purchase flows, and AOV-focused bundling on Shopify.

AOV up 24% and a growing share of full-price revenue.

Professional Services

Law practice builds a predictable client acquisition channel

Problem
A specialist law practice depended entirely on referrals with no way to grow beyond its network.
Strategy
Positioned around one high-value practice area and built search for the exact moments clients look for help.
Execution
Google Search with strict negatives, an intake form that pre-qualified case fit, and CRM automation for follow-up.

A steady flow of qualified consultations at a cost per case the partners signed off on.

Real Estate

Developer sells out a project phase with qualified site visits

Problem
A residential developer generated thousands of portal leads, but site visits — what sells apartments — stayed flat.
Strategy
Moved budget from portals to owned campaigns and made the site visit, not the lead, the conversion event.
Execution
Budget-qualifying forms on Google and Meta, WhatsApp automation for brochures and scheduling, and cost-per-visit reporting.

Cost per qualified site visit dropped sharply and the phase closed ahead of plan.

D2C · Wellness

Wellness brand scales internationally without breaking its CAC

Problem
A wellness D2C brand had saturated its home market; scaling spend pushed CAC past breakeven.
Strategy
Expanded to Canada and the UAE with localised offers and currency-specific pricing instead of copy-pasting campaigns.
Execution
Market-by-market launch on Meta and Google Shopping, CAD and AED budget management, server-side tracking, and localised pages.

Two new markets contributing revenue at an LTV/CAC of 3.6× within six months.

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